Protected Nest: The semi-enclosed structure of our cat sleeping bag not only satisfies your cat's curiosity, but also offers a safe and spacious place to retreat to rest and recharge. Give your cat a soothing and comfortable place Winter Comfort: With a three-layer, thickened design and an outer layer of velvet, this cat sleeping bag provides ideal comfort for your furry friend in winter. The inner layer is filled with soft cotton velvet and PP cotton, the middle layer is made of warm lambswool Suitable Gift: Cat and dog lovers will love this cozy sleeping bag, making it an excellent gift for birthdays or special holidays like Thanksgiving and Christmas Easy to Carry: Thanks to its compact and lightweight design, you can take this cat sleeping bag with you wherever you go. Your furry friend can comfortably take a nap outdoors Sustainable Materials: Your cat will love to snuggle in our cat sleeping bag made of a nice, warm velvet material. Chosen for its softness and safety, the cute look is an added bonus for style-conscious owners

Returns, Refunds and Replacements

Products that are received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with the Australian Consumer Law (ACL). We are committed to ensuring all products meet the standards of quality and reliability expected by our customers. However, please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.

Delivery Timeframe

Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:

• For customers in Victoria, approximately 7-10 working days;
• For customers in NSW, SA, ACT, and QLD, approximately 9-12 working days;
• For customers in WA, NT, and TAS, approximately 9-12 working days.

WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

If you have a multi-item order, each item may be shipped from the different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!

WHEN WILL I RECEIVE MY ORDER?

Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 3-7 days for your order to arrive at the USA (varies from product to product). Please note, that due to the extreme popularity of our offers, these are only estimates.

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

WILL I BE CHARGED FOR CUSTOMS AND TAXES?

The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.