Product Parameters:
These heel cups are made from soft silicone and feature a stepped honeycomb surface for cushioned contact. The design appears in a clear color and is shaped to sit under the heel area inside shoes. The set includes 2 pairs, 4 pieces in total, suitable for women.

Core Features:
Designed for heel discomfort, these shoe inserts provide targeted support for plantar fasciitis, sore heels, bone spur discomfort, heel bursitis, excessive pronation, and Achilles tendinitis. The stepped honeycomb pattern helps absorb impact, while the soft silicone helps cradle the heel and reduce friction inside footwear. The structure also supports more balanced pressure distribution with each step, helping improve walking and standing comfort while reducing foot fatigue.

Suitable Scenarios:
These heel cups are suitable for people who spend long periods standing or walking. They are compatible with various roomy lace-up shoes, including athletic shoes and casual styles. They can be used in daily routines, work settings, and active environments, and are especially practical for nurses, hotel staff, runners, dancers, athletes, and other users who stay on their feet for extended hours.

Product Summary:
These silicone heel cups combine soft cushioning, shock absorption, and pressure-balancing support in a simple insert design. With 2 pairs included, they offer a practical option for improving heel comfort in everyday footwear.

Returns, Refunds and Replacements

Products that are received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with the Australian Consumer Law (ACL). We are committed to ensuring all products meet the standards of quality and reliability expected by our customers. However, please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.

Delivery Timeframe

Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:

• For customers in Victoria, approximately 7-10 working days;
• For customers in NSW, SA, ACT, and QLD, approximately 9-12 working days;
• For customers in WA, NT, and TAS, approximately 9-12 working days.