Product description:

Frequently Asked Questions (FAQs):

• Can this pump be used for petrol (gasoline)?
  No, this pump is specifically designed for diesel, oil, and fuel oil. Using it with petrol could be dangerous and is not recommended.
• Is this pump suitable for marine use?
  Yes, it is suitable for boats and marine engines that require diesel or oil transfer. Ensure the pump is properly grounded and protected from water exposure.
• What is the maximum height I can pump the fluid?
  Ensure the receiving container is within this height for optimal performance.
• What maintenance is required for this pump?
  Regularly inspect the hoses for cracks or damage. Clean the pump after each use to remove any residue. Store in a dry place when not in use.
• Does this pump have a filter?
  This pump may or may not include a filter. Please check the product specifications to confirm. If it does, clean the filter regularly to maintain optimal performance and prevent clogging.
• What is the duty cycle of this pump?
  Avoid running the pump continuously for longer than the recommended duty cycle to prevent overheating and damage.
• What size are the inlet and outlet hose fittings?
  Ensure you use hoses with compatible fittings for a secure and leak-free connection.
• Is this pump self-priming?
  Ensure the pump is initially primed by filling the pump housing with fluid before starting.
• What type of power connector does it use?
  This pump uses a standard 12V DC cigarette lighter plug. Ensure your vehicle or power source has a compatible socket.
• What is the warranty on this pump?
  This pump comes with a warranty against manufacturing defects. Please refer to our warranty policy for more details.
• Can I use this pump to transfer water?
  While the pump is primarily designed for diesel, oil, and fuel oil, it *can* be used for water in some cases. However, it is not recommended for potable (drinking) water. Always clean the pump thoroughly after use with any fluid other than diesel or oil.
• What should I do if the pump stops working?
  First, check the power connection and fuse. Ensure the pump is properly grounded. If the pump still doesn't work, contact our customer support for assistance.

WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

If you have a multi-item order, each item may be shipped from the different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!

WHEN WILL I RECEIVE MY ORDER?

Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 3-7 days for your order to arrive at the USA (varies from product to product). Please note, that due to the extreme popularity of our offers, these are only estimates.

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

WILL I BE CHARGED FOR CUSTOMS AND TAXES?

The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.